Is this visit only for Black women?
view answerKyndred was created by and for Black women and centers Black women’s experiences, but our care is open to others who feel aligned with our mission and values. Our clinical approach, education, and community spaces are designed with the realities of Black women’s health in mind.
How does Sugar support contraceptive counseling?
view answerSugar is Kyndred’s education platform. It provides clear, culturally relevant information and micro-lessons on topics like understanding your cycle, hormonal vs non-hormonal methods, side effects, fertility awareness, and what to expect when starting or stopping a method. Sugar is integrated into your care plan so you have support, reminders, and education between visits—not just the day of your appointment.
Can you help if I’m coming off birth control?
view answerAbsolutely. We can talk through what to expect as your cycle returns, how to support your hormones, skin, and mood, and how to prevent pregnancy (if that’s a goal) using other methods. If you’re stopping birth control to try to conceive, we can also discuss cycle tracking, timing, and when to consider additional fertility support.
Can I receive a prescription after my visit?
view answerOften, yes. Depending on your health history and preferences, your provider may prescribe certain birth control methods such as pills, the patch, the ring, or emergency contraception. If you’re interested in methods that require in-person care like implants, IUDs, or injections, we’ll outline your options and connect you with a trusted in-person provider when possible.
Do you offer non-hormonal birth control options?
view answerYes. Contraceptive counseling always includes non-hormonal options—like condoms, diaphragms, gels, fertility awareness, and copper IUDs—alongside hormonal methods, so you can make a decision that fits your body, beliefs, and comfort.
What can I talk about during a Contraceptive Counseling Visit?
view answerAnything connected to birth control, your cycles, or your sexual and reproductive health. This can include starting, stopping, or changing a method; side effects you’re worried about; how birth control interacts with conditions like PCOS, migraines, high blood pressure, or mood; and how it’s affecting your sex life, energy, or skin.
Do I need a diagnosis or referral to book contraceptive counseling?
view answerNo. You don’t need a diagnosis or referral to book a Contraceptive Counseling Visit. This visit is designed to help you explore options and next steps, even if you’re not sure where to start or what’s “wrong.”
What if I need care outside of what Kyndred offers?
view answerIf additional or specialized care is needed, your care team can coordinate warm referrals within the Kyndred Care Network so you’re supported without starting over.
What if I don’t know exactly what’s wrong?
view answerThat’s okay. You don’t need a diagnosis to book care. Our team will work with you to understand your symptoms and next steps.
Can I use my insurance?
view answerKyndred visits are self-pay. However, many patients may be able to use insurance for in-person lab testing completed through partner labs, depending on their plan and the tests ordered.
Is care provided virtually?
view answerMost sexual wellness services are provided through secure virtual visits. Some care may involve lab testing through at-home kits or in-person partner labs when appropriate.
Can I talk about pleasure or pain during sex with my provider?
view answerAbsolutely. Conversations about pleasure, desire, and pain are welcome here and treated as valid health concerns.
Who is sexual wellness care at Kyndred for?
view answerKyndred provides sexual and reproductive healthcare for people whose bodies and health needs align with services such as vaginal health, contraception, STI care, and support for sexual comfort and pleasure. Our care is centered on the experiences of Black women while welcoming all patients seeking affirming, inclusive care.
Is this emergency care?
view answerNo. If you have severe pain, soaking pads quickly, fainting, chest pain, or think you may be pregnant with pain or bleeding, please call 911 or seek urgent or emergency care right away.
Can I use my WTF Visit results with my own doctor?
view answerAbsolutely. Your written care plan and full lab results are yours to take anywhere. Many members use the WTF Visit to get clear answers and then continue care with their insurance-covered providers – and your Healthcare Homegirl can help coordinate referrals into the Kyndred Care Network so you're supported either way.
Can I use my insurance for a WTF visit?
view answerThe visit itself is cash-pay with sliding scale pricing, and HSA/FSA are accepted. We provide superbills for potential reimbursement. Your Healthcare Homegirl will work to route labs and imaging through your insurance when possible.
Cash-pay often costs less than insurance copays and deductibles – plus you get immediate access without referrals, pre-authorizations, or an insurance company deciding which tests you "need." To learn more about why we chose this model, visit [link to insurance explainer page].
Is the WTF Visit only for certain diagnoses?
view answerNo. Many members come in with no diagnosis at all – just symptoms like fatigue, period issues, gut problems, or low desire. The visit is designed to help you figure out what's going on and what to do next.
Who Is Rhythm and Flow Program For?
view answerBlack women 18+ with diagnosed or suspected PCOS, or period problems that didn't resolve with birth control alone.
Whether you're fertility-curious now or later, or not trying to conceive but wanting cycle peace, skin and hair glow, metabolic protection, and to feel in control of your body again.
Why Kyndred?
view answerCare by Black women clinicians and a culturally fluent team that listens, explains, and acts. No gaslighting, ever.
A Homegirl who helps with referrals, authorizations, financial aid, and follow-through
Sugar for health literacy; Kyn for community, accountability, and joy
Trauma-informed, size-inclusive, evidence-based
What Happens After the Rhythm and Flow Program?
view answerUnlock Ongoing Care
Completing Rhythm & Flow gives you access to the Kyndred Care Membership, a low-cost ongoing care option currently only available through our clinical programs. Stay connected to your care team, keep your Healthcare Homegirl support, and maintain the gains you've made.