FAQs

frequently asked questions by topic

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Can I use my insurance?

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Kyndred visits are self-pay. However, many patients may be able to use insurance for in-person lab testing completed through partner labs, depending on their plan and the tests ordered.

For WTF Visits:

The visit itself is cash-pay with sliding scale pricing, and HSA/FSA are accepted. We provide superbills for potential reimbursement. Your Healthcare Homegirl will work to route labs and imaging through your insurance when possible.

Cash-pay often costs less than insurance copays and deductibles – plus you get immediate access without referrals, pre-authorizations, or an insurance company deciding which tests you "need." To learn more about why we chose this model, visit this page.

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Who is sexual wellness care at Kyndred for?

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Kyndred provides sexual and reproductive healthcare for people whose bodies and health needs align with services such as vaginal health, contraception, STI care, and support for sexual comfort and pleasure. Our care is centered on the experiences of Black women while welcoming all patients seeking affirming, inclusive care.

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What is Sugar?

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Sugar is Kyndred’s patient education platform, integrated into care to provide clear, culturally relevant education tailored to your health needs and care plan.

How does Sugar support vaginal health?

Sugar provides education tailored to your care plan, helping you better understand prevention, treatment options, and next steps between visits.

How does Sugar support contraceptive counseling?

Sugar is Kyndred’s education platform. It provides clear, culturally relevant information to help you understand your options and feel supported beyond the visit.

How does Sugar support pleasure and sexual wellness? 

Sugar provides tailored education to help you understand your body, options, and next steps beyond the visit.

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