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Is this emergency care?

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No. If you have severe pain, soaking pads quickly, fainting, chest pain, or think you may be pregnant with pain or bleeding, please call 911 or seek urgent or emergency care right away.

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Can I use my WTF Visit results with my own doctor?

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Absolutely. Your written care plan and full lab results are yours to take anywhere. Many members use the WTF Visit to get clear answers and then continue care with their insurance-covered providers – and your Healthcare Homegirl can help coordinate referrals into the Kyndred Care Network so you're supported either way.

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Can I use my insurance for a WTF visit?

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The visit itself is cash-pay with sliding scale pricing, and HSA/FSA are accepted. We provide superbills for potential reimbursement. Your Healthcare Homegirl will work to route labs and imaging through your insurance when possible.

Cash-pay often costs less than insurance copays and deductibles – plus you get immediate access without referrals, pre-authorizations, or an insurance company deciding which tests you "need." To learn more about why we chose this model, visit [link to insurance explainer page].

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Is the WTF Visit only for certain diagnoses?

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No. Many members come in with no diagnosis at all – just symptoms like fatigue, period issues, gut problems, or low desire. The visit is designed to help you figure out what's going on and what to do next.

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Why Kyndred?

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  • Care by Black women clinicians and a culturally fluent team that listens, explains, and acts. No gaslighting, ever.

  • A Homegirl who helps with referrals, authorizations, financial aid, and follow-through

  • Sugar for health literacy; Kyn for community, accountability, and joy

  • Trauma-informed, size-inclusive, evidence-based

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