FAQs
frequently asked questions by topic
Is this emergency care?
view answerNo. If you have severe pain, soaking pads quickly, fainting, chest pain, or think you may be pregnant with pain or bleeding, please call 911 or seek urgent or emergency care right away.
Can I use my WTF Visit results with my own doctor?
view answerAbsolutely. Your written care plan and full lab results are yours to take anywhere. Many members use the WTF Visit to get clear answers and then continue care with their insurance-covered providers – and your Healthcare Homegirl can help coordinate referrals into the Kyndred Care Network so you're supported either way.
Is the WTF Visit only for certain diagnoses?
view answerNo. Many members come in with no diagnosis at all – just symptoms like fatigue, period issues, gut problems, or low desire. The visit is designed to help you figure out what's going on and what to do next.
Why Kyndred?
view answerCare by Black women clinicians and a culturally fluent team that listens, explains, and acts. No gaslighting, ever.
A Homegirl who helps with referrals, authorizations, financial aid, and follow-through
Sugar for health literacy; Kyn for community, accountability, and joy
Trauma-informed, size-inclusive, evidence-based